Privacy Policy

The New Eternal LLC (“we,” “us,” or “our”) operates eugeneahn.co (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information that you voluntarily provide when you interact with us through the Site. This may include:

• Name — provided through contact forms, applications, or newsletter signup.
• Email address — provided through contact forms, applications, waitlists, or newsletter signup.
• Phone number (optional) — when included in an application or inquiry.
• Form responses — information you share through applications, waitlist signups, or contact inquiries, such as your role, goals, or reason for reaching out.

We do not collect financial information (such as credit card or bank account details) through this Site. All payments for services are processed through external platforms with their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and applications.
• Send you our newsletter and relevant updates (only when you have opted in).
• Manage waitlists for upcoming offerings.
• Improve our Site and the experience we provide.
• Communicate with you about services you have expressed interest in.

We will never sell your personal information. We will never share it with third parties for their marketing purposes.

3. Third-Party Services

We use a small number of trusted third-party services to operate the Site and communicate with you. These services may have access to certain personal information as needed to perform their functions:

• Kit (ConvertKit) — our email platform, used for newsletter delivery, subscriber management, and email automations. Kit stores your name and email address when you subscribe. You can review Kit's Privacy Policy for details on how they handle data.
• Vercel — our hosting provider. Vercel may collect standard server logs (IP addresses, browser type, access times) as part of hosting the Site. You can review Vercel's Privacy Policy for more information.

We do not use third-party advertising or retargeting services on this Site.

4. Cookies and Tracking

This Site may use essential cookies required for basic functionality (such as form submissions and session management). We do not use cookies for advertising or behavioral tracking.

If we introduce analytics tools in the future, we will update this policy accordingly and provide you with the ability to opt out where applicable.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — for example, to maintain your newsletter subscription or to follow up on an application. If you request deletion of your data, we will remove it within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate information.
• Request deletion of your personal information.
• Unsubscribe from our email communications at any time using the unsubscribe link in any email, or by contacting us directly.
• Withdraw consent for any data processing based on your consent.

To exercise any of these rights, please contact us at hello@eugeneahn.co. We will respond within 30 days.

7. Children's Privacy

This Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact

If you have questions or concerns about this Privacy Policy, please reach out: